FAQ

A Designated Driver refers to having appointed one a person to remain sober as the driver of a vehicle, allowing others to be able to consume alcoholic beverages without putting themselves or others at risk by potentially getting behind the wheel.

A Designated Driver is a person who abstains from drinking alcohol on a social occasion in order to drive his or her companion(s) home safely. Hiring a Designated Driver is intended as a safe alternative to DUI (driving under the influence) and allows all parties to enjoy themselves, have a drink, and not worry about how they will get home.

When you call for our service, we will dispatch a vehicle with two drivers to your location. One of the drivers will drive you and your guests to your destination in your own vehicle. The other driver will follow to pick up his/her partner at the completion of the ride.

Our rates are as follows in BC;

• $50 for anything up to the first 10km, and $2.50 per km after that, plus a 10% fee for sales tax and processing.
• Rides for the night of Dec 31 will be an extra $25 on top of the regular fee.

• Cars that have to wait longer than 5-10 minutes after arriving at pickup time may charge wait time at a rate of $2.50/minute.
• The wait time rate for New Years Eve is $4.00/minute.
• A $25 daytime surcharge may be applied for rides that pick up after 4AM or before 6PM.
• A $25 long distance surcharge may be applied for rides that pick up west of Cypress Bowl Rd in West Vancouver, east of Whatcom Rd in Abbotsford, or east of Hatzic/Dewdney Trunk Rd in Mission.
• A $50 very long distance surcharge may be applied for rides that pick up north of Horseshoe Bay, east of Lickman Rd in Chilliwack, or east of Johnson Rd in Deroche.
• A $50 border surcharge may be applied for rides that cross the United States border.
• Rides that are cancelled with less than a 60-minute notice will be charged the same as a minimum ride distance to the credit card used to secure the ride.
• Cancelling a ride with more than an hour’s notice will not result in a charge, except for rides booked for December 24,25, and 31, which require 72 hours notice.

Please call us! Outside the lower mainland call: 1-866-784-4096
Lower mainland call 604-566-1564

In BC, We will pick you up everywhere from West Vancouver to Mission;
As far north as Horseshoe Bay, Grouse Mountain, Belcarra and Anmore, as far south as the US border, and as far east as Abbotsford or Mission.

In the Moncton, NB area, we pick you up anywhere between Cocagne, Sackville, and Sailsbury.

We can drive you and your vehicle to areas outside our operational range, but cannot pick up from outside there.

Planning ahead with a pre-booking is always your best option as you will get priority. We can usually have a vehicle to you within 30-45 minutes. We suggest contacting us at least 30 minutes before you wish to leave your event.

We only accept Cash, Visa and MasterCard. We will stop at a bank machine on your way home (no charge) if required. Once we have our other forms of payment set up, we will change the website to reflect this.

Our drivers can operate vehicles with both automatic and manual transmissions.

We accept pre-booked rides. Call anytime prior to when you need the driver(s) to pick you up and we will ensure your time call has priority and assign a driver to you.

Again, please contact us ahead of your required service time. We are always open to making arrangements to accommodate your needs.

Our drivers will be glad to make a stop for you. Just keep in mind that there is extra charge for additional stops exceeding 5 min. Any request to stop which exceeds 5 minutes will be charged at $1.00/minute.

You can take one person for each seat belt in your vehicle.

No,  we are legally unable to provide our service to customers who do not have their own vehicle.